Shipping & Delivery

GCC Shipping (Bahrain, Saudi Arabia, UAE, Kuwait, Qatar, Oman)

We deliver across all GCC countries. Estimated delivery time is 5 – 15 working days, depending on your location. Orders to major cities typically arrive faster.

Free shipping on all GCC orders over 600 SAR (or equivalent in your local currency).

International Shipping (Outside GCC)

We ship worldwide. Estimated delivery time is 5 – 7 working days.

Free shipping on international orders over 375 SAR (or equivalent in your local currency). Orders below this amount have a flat shipping fee of 25 SAR.

Currency

Prices are displayed in your local currency automatically based on your location.


Returns & Exchanges

We want you to love your Alsahra Jewelry pieces. If you are not completely satisfied, we offer hassle-free returns and exchanges within 30 days of your order date.

Return Policy

  • Returns and exchanges are accepted within 30 days of your order date for all countries.
  • Items must be returned in their original condition with all original packaging.
  • Return shipping is the customer's responsibility.
  • Refunds are processed within 7 working days after we receive your return.
  • We offer both full refunds and exchanges.

Non-Returnable Items

  • Engraved or personalized pieces.
  • Earrings (for hygiene reasons).

How to Start a Return

Contact us at support@alsahrajewelry.com or through our Contact page within 30 days of your order. Our team will guide you through the process.

Warranty

Every Alsahra Jewelry piece is backed by our craftsmanship guarantee. We will replace or repair any item with defects in craftsmanship or breakage. Contact us for assistance.